Terms of Use
Effective Date: May 19, 2026
Welcome to Elenatti & Co. These Terms of Use govern your access to and use of our website, products, services, and online shopping experience. By visiting our website or placing an order, you agree to these Terms of Use.
1. Company Information
Elenatti & Co
1 NE 1st Street, Suite 101
Miami, Florida 33132
Email: info@elenatti.co
Phone: 305 000 0000
2. Use of Our Website
You agree to use this website only for lawful purposes. You may not use the website in any way that could damage, disable, overburden, or impair the website, interfere with any other party’s use, or attempt to gain unauthorized access to any part of the website or related systems.
3. Product Information
Elenatti & Co makes reasonable efforts to display product descriptions, images, materials, sizes, colors, and pricing as accurately as possible. However, slight variations may occur due to photography, screen settings, natural gemstone characteristics, handmade details, or production differences.
Product availability, specifications, and pricing may change at any time without notice. We reserve the right to correct errors, inaccuracies, or omissions, including after an order has been submitted.
4. Jewelry, Materials, and Gemstones
Jewelry pieces may include natural stones, precious metals, diamonds, gemstones, or custom design elements. Natural materials may vary in color, clarity, cut, weight, shape, and appearance. Such variations are part of the unique nature of fine jewelry and are not considered defects.
5. Orders and Acceptance
Placing an order through our website does not guarantee acceptance of the order. We reserve the right to accept, decline, cancel, or limit any order for any reason, including product availability, pricing errors, suspected fraud, payment issues, shipping restrictions, or verification concerns.
If an order is canceled after payment has been processed, we will issue a refund according to our applicable policies and payment processing timelines.
6. Payment
All payments must be completed using the payment methods available at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method and that all billing information provided is accurate and complete.
For security and fraud prevention, high-value orders may require additional verification before fulfillment. This may include confirmation of billing details, identity, shipping address, or other order-related information.
7. Pricing and Taxes
All prices are listed in U.S. dollars unless otherwise stated. Prices do not necessarily include taxes, shipping fees, insurance, customs duties, or other charges unless clearly indicated at checkout.
Applicable taxes and fees may be calculated during checkout based on the shipping address and applicable law.
8. Shipping and Delivery
Shipping options, costs, and estimated delivery times may vary depending on the order, destination, product availability, and carrier service. Delivery dates are estimates only and are not guaranteed.
Elenatti & Co is not responsible for delays caused by shipping carriers, customs, weather, incorrect shipping information, security holds, or events beyond our reasonable control.
9. Signature and Insurance
Due to the nature and value of fine jewelry, certain orders may require insured shipping, adult signature confirmation, or additional delivery verification. Customers are responsible for ensuring that the shipping address is accurate, secure, and available to receive the package.
10. Returns and Exchanges
Return and exchange eligibility may vary depending on the item, product condition, customization, final sale status, and timing of the request. Items must be returned in their original condition, unused, unworn, and with all original packaging, certificates, tags, and documentation where applicable.
Custom, personalized, engraved, resized, made-to-order, special order, or final sale items may not be eligible for return or exchange unless required by applicable law.
11. Custom and Special Orders
Custom designs, special orders, personalized pieces, altered items, and made-to-order jewelry may require deposits, approval of design details, production timelines, and final confirmation before completion.
Once production begins, custom and special orders may not be canceled, returned, or refunded unless otherwise agreed in writing by Elenatti & Co.
12. Order Verification and Fraud Prevention
To protect our customers and our business, we may review, delay, or cancel orders that appear unusual, incomplete, high-risk, or potentially fraudulent. We may request additional information before shipping an order.
Failure to provide requested verification may result in order cancellation.
13. Account Information
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. You agree to provide accurate and current information and to notify us of any unauthorized account use.
14. Intellectual Property
All content on this website, including text, images, logos, designs, graphics, product photography, layout, branding, and other materials, is owned by or licensed to Elenatti & Co and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, display, sell, or use any website content without prior written permission from Elenatti & Co.
15. Prohibited Activities
You agree not to misuse our website, attempt unauthorized access, use automated tools to scrape content, interfere with website security, submit false information, impersonate another person, use stolen payment information, or engage in fraudulent, unlawful, or harmful activity.
16. Third-Party Services and Links
Our website may use third-party services for payment processing, shipping, analytics, marketing, fraud prevention, communication, and website functionality. We may also provide links to third-party websites. Elenatti & Co is not responsible for the content, policies, or practices of third-party websites or services.
17. Disclaimer of Warranties
Our website and services are provided on an “as available” and “as is” basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
Except as expressly stated, Elenatti & Co makes no warranties, representations, or guarantees regarding the website, products, services, or content.
18. Limitation of Liability
To the maximum extent permitted by law, Elenatti & Co shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, shipping delays, inability to access the website, or reliance on website content.
19. Indemnification
You agree to indemnify and hold harmless Elenatti & Co, its owners, employees, partners, service providers, and affiliates from any claims, damages, liabilities, losses, costs, or expenses arising from your use of the website, violation of these Terms, or violation of any law or third-party rights.
20. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
21. Changes to These Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you accept the updated Terms.
22. Governing Law
These Terms of Use are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be handled in the appropriate courts located in Florida, unless otherwise required by applicable law.
23. Contact Us
If you have any questions about these Terms of Use, please contact us:
Elenatti & Co
1 NE 1st Street, Suite 101
Miami, Florida 33132
Email: info@elenatti.co
Phone: 305 000 0000